HOTELS / SALES & MARKETING

Sales Manager – Corporate

Full Time

Ghaya Grand Hotel

5-STAR LUXURY HOTEL NEAR DUBAI EXPO 2020 When you are ready to travel again, Ghaya Grand Hotel will be ready to welcome you. Ghaya Grand Hotel & Hotel Apartments is a modern, five-star luxury hotel near Dubai Expo 2020 that is passionate about CREATING MOMENTS, recognizing that small gestures make a big difference to our guests and our team.

Job Description

1) Generate maximum revenue in the rooms and/or catering departments through achievement of specific revenue consumption and revenue booking goal levels in support of the hotels established merchandising strategies.

2) Actively support the Revenue Growth element of the property Mission Statement by championing assigned market segments and priorities.

3) Provide proactive guest service and timely follow up that meets or exceeds customer expectations and company standards.

4) Contribute toward the maintenance of a professional and ethical image for the Sales & Catering departments of the hotel.

5) Focus on our hotel mission statement in all operations/sales decisions. Create a guest first priority throughout the Sales department.

6) Comply with all policies that impact guest satisfaction.

7) Ensure prompt response to all inquiries and customer requests.

8) Ensure proper servicing with customers during the sales, detailing, on-site, post meeting billing and rebooking phases.

9) Maintain a sense of urgency to drive revenue.

10) Maintain proper and appropriate market focus.

11) Maintain a minimum of 90% direct sales & 10% administrative mix of time usage for self.

12) Maintain a minimum weekly solicitation level on qualification and solicitation of existing and new accounts.

13) Ensure proper and prompt follow up on all sales opportunities.

14) Meet or exceed personal revenue consumed and revenue booking goals as outlined on the Weekly Sales Activity Report cumulative throughout the year.

15)Encourage and perpetuate a team attitude amongst all employees and management that focuses clearly on guest satisfaction, delivering what we sold them plus a little bit more.

16) Contribute toward a positive, professional and caring work environment.

18) Comply with all company policies in the area of personnel administration and human resources within the scope of the Sales Managers responsibilities and duties.

19) Utilize the goal planning process to communicate personal and professional needs, development and achievement with Director of Sales.

20) Maintain effective communication and feedback with immediate supervisor and appropriate departmental staff.

21) Develop and follow through on monthly goals and action plans

22) Participate actively as a member of the sales and catering team to review and evaluate individual achievements.

 

Only shortlisted candidates will be contacted. Please apply online with your CV urgently.