Van Cleef & ArpelsWHO ARE WE? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
Do you have management skills and a background in luxury retail?
Are you organized and energetic?
Do you have a strong spirit of initiative & commitment?
Are you passionate about jewelry & timepieces?
If so, apply for this job!
What do we expect from you?
You will welcome clients and proceed with the sales (presentation, payment…) following Maison’s selling ceremony.
You will actively contribute to boutique turnover, follow boutique’s & personal action plans to reach the sales target.
You will recruit clients and develop the loyalty of existing clients.
You will participate in commercial & non-commercial events for the Maison.
You will know Maison’s products & History and be a referent for High Jewelry, Jewelry, and Watchmaking know-how beyond Maison’s creations.
You will follow Brand visual identity guidelines (visual merchandising, day-to-day maintenance…).
You will gather client information and communicate all relevant information.
You will perform CS activities allowed in the boutique (shining, engraving…) and foster business opportunities through CS (cross-selling).
You will serve omnichannel clients (boutique appointment, boutique pick-up…) to ensure a seamless journey across the whole Maison network.
You will develop personal knowledge & skills through self-training, group training sessions and LMS.
You will contribute to operational tasks & build operational knowledge on all digital tools.
You will transmit & share knowledge with peers and contribute to positive team spirit & actively participate in the day-to-day boutique life.
Comply with Maison’s procedures, policies & commercial rules. You will be the ambassador of Maison at all levels!
By joining the Maison, you are joining a team in which professional development is one of our main focuses.
More than a job… it’s an experience!
The recruitment process:
- If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
- You will meet with the HR, Boutique Manager, and Commercial Director.