Front Office Receptionist

Full Time

Shangri-La Hotel

The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai.  It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches. The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

As Front Office Receptionist, we rely on you to:

  • Provide a best-fit solution to fulfil the guest needs
  • Assist in enhancing the guest satisfaction scores of the hotel
  • Responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner
  • Performs efficiently, courteously and professionally
  • Maintains a high standard of service and hospitality at all times.

We are looking for someone who:

  • Takes pride in being a hotelier
  • Loves interacting with guests
  • Communicates and writes with fluency in English
  • Enjoys working as part of a team
  • Has a can-do attitude
  • Is a self-starter
  • Enjoys crafting best-fit solutions for guests
  • Has knowledge and skills in using Opera system, preferably